Privacy Policy

This website is managed by the West of England Academic Health Science Network (AHSN), as the lead partner for the Diabetes Digital Coach. We are committed to protecting your privacy online. Our policy explains how we will do this.

What information do we collect?

We use cookies. For an explanation, see the section on cookies below.

This website makes use of third-party web services –  for an explanation, see the section on third-party web services below.

Use of Cookies

Cookies are small files which many web sites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable web sites to provide you with a more personalized service. You can set your browser to refuse cookies, or to warn you before accepting them. See cookie info for more details.

We may use cookies, but most parts of our site can be accessed even if your cookies are turned off. But you may find there are parts of the site which you cannot access if your cookies are turned off.

How do we use your information?

We use the information to help us understand more about how our web site is used, to improve our site, and to send you information about us and our services which we think may be of interest to you, both electronically or otherwise.

We do not sell your personal information to others.

We do not share your information.

A number of other people’s websites have links on our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement.

If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

Third-party web services

This site relies on web-services owned and operated by third parties, such as,, and (for any video services and electronic forms we may use). These third party web-services have their own privacy policies, including cookies, and we encourage you to review them. They will govern the use of personal information you submit or are collected by cookies whilst using these web-services. The West of England AHSN does not accept any responsibility or liability for the privacy practices of such third party web-services and your use of such web services is at your own risk.

Browser settings

To make the most of our site, we recommend using either Safari, Chrome, Mozilla Firefox or Microsoft Internet Explorer version 8.0 or higher. We also recommend setting your browser’s preferences to accept cookies and enable JavaScript.

Your use of this website hosted by West of England AHSN is subject to the following terms and conditions:

Copyright and Trade Marks

All materials on this website are the copyright of West of England AHSN (unless indicated) or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission of West of England AHSN.

For information on obtaining permission to reproduce or translate material on this website, please email


West of England AHSN makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. West of England AHSN makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted , error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. In no event shall West of England AHSN, employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written agreement from West of England AHSN in respect of the use of any online service provided via this website.


Links to other websites are provided by West of England AHSN in good faith and for information only. West of England AHSN disclaims any responsibility for the materials contained in any website linked to this site.

We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about privacy, please email us at